
JFS is a place where everyone of any race, ethnic group, religious belief, age, gender, economic status and mental state will find a compassionate connection to new hope. Jewish Family Service is truly a “lifeline for all” living within the city of Buffalo and broader Erie County.
For the past year, our JFS has served as a mentor to the emerging Somali-Bantu Neighborhood Coalition, whose critical mission is to help “new Americans” from Somalia identify community and individual resources that will improve their individual and communal quality of life.
The JFS commitment to provide help where help is needed is demonstrated also in the Jewish Healing Project. This collaborative endeavor between our agency and other Jewish religious and community-based entities in Buffalo and Erie County. The Jewish Healing Project provides all levels of human and social support to the diverse people of the Jewish faith for whom this agency was founded.
JFS has come a long way in the provision of human services since we began more than 100 years ago. We will continue to build on this strong foundation of service where and to whom is it most needed as we move into the future. Foremost on the path ahead is the quest to enhance our use of technology in case management, service delivery, client outreach and donor base cultivation.
This database process will improve coordination and communication across the many agencies with which JFS partners. Our ultimate goal is to provide our clients with a more seamless system of support and interconnection to the lifeline of resources they need.
Strategic use of social media potentially also will help JFS to improve service to clients by keeping them connected between counseling visits. Exploring the use of this resource also will improve public awareness of the scope and accessibility of JFS services, help the general population overcome stigma related to mental illness, and keep agency friends and funders informed of programmatic changes, staff accomplishments and sterling supporters.
Finally, as we move into a new era in the delivery of U.S. health care, I envision this agency in a critical leadership role. Our goal through effective, targeted engagement and education will be to prevent individuals and families from slipping through any loophole that may cause a gap in services they already receive, or prevent them from connecting to services they need.
Each of these objectives flow from the work we have already done – and the mission we were founded to uphold. With the support of a dynamic board of standing and new JFS trustees, a talented and dedicated administration and staff – and the continued support of the
clients and community we serve – I have every confidence that we will accomplish these goals.
I have all faith that very soon, when people in Buffalo and Erie County are faced with a life change or personal challenge too big to handle alone, they will turn first and foremost to Jewish Family Service for a lifeline of new hope.
Thank you.

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